Automatic follow-ups
Customers who didn’t order get reminder emails on the schedule you choose.
Win more quotes · Laser cutting
Automatic quote follow-ups for laser cutting shops
SeekMake sends follow-up emails to customers who got a quote but did not order, on the schedule you choose. You also see when a customer views a quote, so you call at the right moment.
Laser quotes are often requested early in a project, before the buyer has final approval, and then go quiet. A reminder a few days later can catch the moment the project gets the go-ahead. Seeing when a customer opens a quote also helps you tell an active lead from one that has moved on, so your sales time goes to the right jobs.
Watch the demoFree planFree setup callYour logo, your domain
Key factsLast updated
- Built for
- Fiber and CO2 laser cutting shops
- Customers upload
- DXF and STEP
- Price follows
- Your rates, setup and margins
- Follow-ups
- Automatic, on your schedule
- Quote views
- See when a customer opens a quote
- Emails
- Your branding and wording
The problem
Most quotes are never followed up
Manual follow-upwhen someone remembers
- Quotes sent and forgotten
- No idea if the customer opened it
- Follow-ups depend on a busy estimator
- Lost orders nobody notices
SeekMake follow-upsevery quote, every time
- Reminders go out automatically
- You see who viewed which quote
- Call hot leads at the right moment
- Quote-to-order rate in your reports
Demo
See SeekMake in action
Watch a customer upload files, get prices and check out, then see the order arrive in the shop’s dashboard.
How it works
Know which quotes are hot
Quote views and follow-ups sit next to each quote, so your team knows who to call first.
- 01Quote viewedYou see when the customer opens the quote.
- 02Reminder sentA follow-up email goes out if they haven't ordered.
- 03OrderThe customer orders from the email link.
Fully customizable
A quote widget that looks and works like your website
Choose what customers fill in and what they can pick, then style it to match your site. Your customers never see the SeekMake name.
- Input fields
- Options customers can pick
- Post-processing
- Finishes
- Certifications
- Colours
- Layout
- Design and fonts
100% white labelYour logo, your colours and your domain on the widget, the customer portal, emails, quotes and invoices.
Your shopflange_plate.dxf
Ready to price4/4
- Closed contours
- Smallest hole
- Sheet thickness
- Part fits the sheet
Material
Steel S355
Thickness
6 mm
Holes
8 × Ø10
Deburring
Both sides
Certification
Material certificate 3.1
€640.00
Add to cart
Request manual quote
Example widget. Prices are illustrative.
Your pricing rules
Price laser cutting the way your estimator does
These are the inputs you control. Example values are for illustration only.
SheetMaterial and thicknessSteel, stainless, aluminium, each thickness with its own price
CutCutting lengthPriced per metre of cut, by material and thickness
PiercePiercesEach hole or inner contour adds a pierce charge
NestSheet usageMaterial from the part's area plus your scrap allowance
FinishDeburring and finishDeburring, graining or powder coating
QtyQuantity breaksLower unit prices for larger batches
Customer portal
Customers track every quote and order themselves
Each customer gets a portal on your domain with their quotes, orders, invoices and messages, so they stop emailing you for status updates.
- 01Quotes saved automaticallyEvery upload becomes a quote the customer can reopen, edit and order later.
- 02Order status and chatProduction status and a message thread on each order.
- 03Invoices and receiptsDocuments generated from the order, in your branding.
Grow your sales
Features that help you win more orders
Instant prices bring the requests in. These features turn more of them into paid orders.
See who viewed the quote
Know when a customer opens a quote, so you follow up at the right moment.
Customer portal
Customers reopen quotes, reorder and track production without emailing you.
File repair
Broken meshes are fixed automatically, so fewer quotes stall on a bad file.
Email to quote
Forward an RFQ email and a draft quote is created for you to review.
Discounts and coupons
Offers for new customers, repeat buyers or large orders.
And more: order tracking, analytics, custom emails and online payments.
Not sure it fits your shop?Book a discovery call. We look at your process, your pricing and your website together.
Comparison
Manual follow-up vs SeekMake
| Comparison | Manual follow-up | SeekMake |
|---|---|---|
| Quotes followed up | Some | All |
| Timing | When someone has time | Your schedule |
| Know if the quote was opened | No | Yes |
| Effort per quote | Minutes each | None |
| Reporting | None | Quote-to-order rate |
Time saved
What instant quoting saves your shop
Hours saved per month
32 h
Cost saved per month
€1,299
Assumes about 1 minute to review each automatic quote and 4.33 weeks per month. Change the sliders to match your shop.
Back office
Everything after the order, in the same place
Orders and customer chat
Each order carries its files, price breakdown, delivery date and a thread with the customer.
Production board
Jobs move from quote to production to shipping, grouped by status and machine.
Work orders
Printable instructions with part, material, quantity and inspection fields.
Reports
Revenue, orders, quote-to-order rate and visitors in one view.
CustomersDiscounts and couponsShipping rulesMachinesMaterialsCustom emailsJob queuePayments: card, PayPal, bank transfer
Integrations
Works with the tools you already use
FAQ
Questions shops ask before switching
Can I choose when follow-ups are sent?
Yes. You set the schedule and the wording of the follow-up emails.
How do I know a customer viewed a quote?
SeekMake shows when a quote is opened, so you can follow up at the right moment.
Can customers order from the follow-up email?
Yes. The email links back to the quote, where they can order and pay.
How soon should I follow up a laser cutting quote?
Many shops follow up within a few days for small jobs and later for project work. With SeekMake you choose the schedule, so you can match it to how your buyers decide.
Can I still follow up laser quotes by phone?
Yes. Seeing when a customer views a quote tells you when a call makes sense, and the automatic emails cover the rest.
Which files can customers upload?
DXF and STEP files. The part is checked and measured automatically when it is uploaded.
How much does SeekMake cost?
There is a free plan to start. Paid plans add more features, lower fees on online orders and priority support.
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