Customer portal · Injection molding

A customer portal for injection molders

SeekMake gives each of your customers a portal on your domain. They reopen saved quotes, reorder parts, follow production status, message your team and download invoices without emailing you.

Molding customers reorder the same part many times over the life of a mold, often with new quantities or delivery dates. Each reorder by email means looking up the last price and confirming the material again. A portal lets the buyer reorder from the saved quote and follow the job without a phone call.

Watch the demo
Free planFree setup callYour logo, your domain
yourshop.com/instant-quote
SeekMake instant quote widget: a part being analysed and priced, with material options and a cart
Key factsLast updated
Built for
Plastic injection molders and toolmakers
Customers upload
STEP
Price follows
Your rates, setup and margins
Hosted on
Your own domain
Customers see
Quotes, orders, invoices, messages
Reorders
One click from order history
The problem

“Where is my order?” emails eat your day

No portalemail for everything

  • Customers email to ask for status
  • Old quotes are lost in inboxes
  • Reorders start from scratch
  • Invoices are resent by hand

SeekMake portalself-service

  • Status visible to the customer
  • Every quote saved in their account
  • Reorder from order history
  • Invoices downloadable anytime
Demo

See SeekMake in action

Watch a customer upload files, get prices and check out, then see the order arrive in the shop’s dashboard.

SeekMake demo video: upload files, see prices and check out
How it works

What your customers see

A clean portal in your branding, with everything about their parts.

  • 01
    Saved quotesEvery upload becomes a quote they can reopen and order later.
  • 02
    Order status and chatProduction status and a message thread on each order.
  • 03
    DocumentsInvoices and receipts generated from the order.
portal.yourshop.com
Customer portal listing quotes and their status
Fully customizable

A quote widget that looks and works like your website

Choose what customers fill in and what they can pick, then style it to match your site. Your customers never see the SeekMake name.

  • Input fields
  • Options customers can pick
  • Post-processing
  • Finishes
  • Certifications
  • Colours
  • Layout
  • Design and fonts
100% white labelYour logo, your colours and your domain on the widget, the customer portal, emails, quotes and invoices.
ColourLayoutCorners
Your shopenclosure_base.step
Ready to price4/4
  • Draft angles
  • Wall thickness
  • Undercuts
  • Parting line
Resin
ABS, black
Cavities
2
Surface
Light texture
Inserts
4 × M3 brass
Certification
Material datasheet
Quantity: 5,000
€6,950.00
Ships in 4 weeks incl. tooling
Add to cart
Request manual quote
Example widget. Prices are illustrative.
Your pricing rules

Price injection molding the way your estimator does

These are the inputs you control. Example values are for illustration only.

ToolMold costTooling price from part size, cavities and complexity
CavitiesCavitiesSingle or multi-cavity molds change tool cost and part price
ResinResinABS, PP, PA, PC and more, priced per kg with your scrap rate
CycleCycle timeSeconds per shot at your machine rate
FinishSurface finishPolished, textured or as machined tool surface
QtyRun sizePart price falls as the run gets longer
Customer portal

Customers track every quote and order themselves

Each customer gets a portal on your domain with their quotes, orders, invoices and messages, so they stop emailing you for status updates.

  • 01
    Quotes saved automaticallyEvery upload becomes a quote the customer can reopen, edit and order later.
  • 02
    Order status and chatProduction status and a message thread on each order.
  • 03
    Invoices and receiptsDocuments generated from the order, in your branding.
portal.yourshop.com/quotes
Customer portal listing quotes and their status
Grow your sales

Features that help you win more orders

Instant prices bring the requests in. These features turn more of them into paid orders.

Automatic follow-ups

Customers who didn’t order get reminder emails on the schedule you choose.

See who viewed the quote

Know when a customer opens a quote, so you follow up at the right moment.

Customer portal

Customers reopen quotes, reorder and track production without emailing you.

File repair

Broken meshes are fixed automatically, so fewer quotes stall on a bad file.

Email to quote

Forward an RFQ email and a draft quote is created for you to review.

Discounts and coupons

Offers for new customers, repeat buyers or large orders.

And more: order tracking, analytics, custom emails and online payments.

Not sure it fits your shop?Book a discovery call. We look at your process, your pricing and your website together.
Comparison

Email-only service vs SeekMake portal

ComparisonEmail onlySeekMake
Order statusAsk by emailVisible in the portal
Quote historyIn inboxesSaved in the account
ReordersNew RFQFrom order history
InvoicesResent by handDownload anytime
MessagesScattered threadsOne thread per order
Time saved

What instant quoting saves your shop

Hours saved per month
32 h
Cost saved per month
€1,588

Assumes about 1 minute to review each automatic quote and 4.33 weeks per month. Change the sliders to match your shop.

Back office

Everything after the order, in the same place

Order page with production status and customer chat

Orders and customer chat

Each order carries its files, price breakdown, delivery date and a thread with the customer.

Production board with jobs grouped by status

Production board

Jobs move from quote to production to shipping, grouped by status and machine.

Printable work order instructions

Work orders

Printable instructions with part, material, quantity and inspection fields.

Analytics with revenue, orders and visitors

Reports

Revenue, orders, quote-to-order rate and visitors in one view.

CustomersDiscounts and couponsShipping rulesMachinesMaterialsCustom emailsJob queuePayments: card, PayPal, bank transfer
Integrations

Works with the tools you already use

Integrations: Google Drive, QuickBooks, Trello, Google Sheets, WordPress, Shopify
FAQ

Questions shops ask before switching

Is the portal on my domain?

Yes. The portal uses your domain, logo and colours.

Can customers reorder?

Yes. They reorder from their order history and the price follows your current rates.

Can my team reply to customers in the portal?

Yes. Each order has a message thread your team can answer from the dashboard.

Can buyers see the status of a molding run?

Yes. The portal shows order status, so customers can follow their order without emailing you.

Can customers download past invoices for molded parts?

Yes. Invoices are available in the portal on your domain, along with saved quotes and orders.

Which files can customers upload?

STEP files. The part is checked and measured automatically when it is uploaded.

How much does SeekMake cost?

There is a free plan to start. Paid plans add more features, lower fees on online orders and priority support.

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