Automatic follow-ups
Customers who didn’t order get reminder emails on the schedule you choose.
Win more quotes · 3D printing
Automatic quote follow-ups for 3D printing services
SeekMake sends follow-up emails to customers who got a quote but did not order, on the schedule you choose. You also see when a customer views a quote, so you call at the right moment.
Many 3D printing quotes are requested during design work, and the buyer may simply forget once the deadline moves. A reminder a few days later often brings the order back without any pressure. Seeing that a quote was opened tells you who is still interested, so you spend your calls on live projects.
Watch the demoFree planFree setup callYour logo, your domain
Key factsLast updated
- Built for
- FDM, SLA, SLS, MJF and metal print shops
- Customers upload
- STL, OBJ and 3MF
- Price follows
- Your rates, setup and margins
- Follow-ups
- Automatic, on your schedule
- Quote views
- See when a customer opens a quote
- Emails
- Your branding and wording
The problem
Most quotes are never followed up
Manual follow-upwhen someone remembers
- Quotes sent and forgotten
- No idea if the customer opened it
- Follow-ups depend on a busy team
- Lost orders nobody notices
SeekMake follow-upsevery quote, every time
- Reminders go out automatically
- You see who viewed which quote
- Call hot leads at the right moment
- Quote-to-order rate in your reports
Demo
See SeekMake in action
Watch a customer upload files, get prices and check out, then see the order arrive in the shop’s dashboard.
How it works
Know which quotes are hot
Quote views and follow-ups sit next to each quote, so your team knows who to call first.
- 01Quote viewedYou see when the customer opens the quote.
- 02Reminder sentA follow-up email goes out if they haven't ordered.
- 03OrderThe customer orders from the email link.
Fully customizable
A quote widget that looks and works like your website
Choose what customers fill in and what they can pick, then style it to match your site. Your customers never see the SeekMake name.
- Input fields
- Options customers can pick
- Post-processing
- Finishes
- Certifications
- Colours
- Layout
- Design and fonts
100% white labelYour logo, your colours and your domain on the widget, the customer portal, emails, quotes and invoices.
Your shophousing_lid.stl
Ready to price4/4
- Watertight mesh
- Wall thickness
- Normals repaired
- Fits build volume
Technology
SLS
Material
PA12 nylon
Colour
Black (dyed)
Post-processing
Bead blasting
Certification
Certificate of conformity
€386.00
Add to cart
Request manual quote
Example widget. Prices are illustrative.
Your pricing rules
Price 3D printing the way your team does
These are the inputs you control. Example values are for illustration only.
VolumePart volumeMaterial used, from the model's volume in cm³
SupportSupport materialAdded for overhangs, depending on the technology
BoxBounding boxBuild space the part takes, useful for SLS and MJF nesting
StartStart-up costA fixed charge per order or per part
BreaksVolume pricingLower prices for larger orders
FinishFinishingSanding, dyeing, painting, each with its price
Customer portal
Customers track every quote and order themselves
Each customer gets a portal on your domain with their quotes, orders, invoices and messages, so they stop emailing you for status updates.
- 01Quotes saved automaticallyEvery upload becomes a quote the customer can reopen, edit and order later.
- 02Order status and chatProduction status and a message thread on each order.
- 03Invoices and receiptsDocuments generated from the order, in your branding.
Grow your sales
Features that help you win more orders
Instant prices bring the requests in. These features turn more of them into paid orders.
See who viewed the quote
Know when a customer opens a quote, so you follow up at the right moment.
Customer portal
Customers reopen quotes, reorder and track production without emailing you.
File repair
Broken meshes are fixed automatically, so fewer quotes stall on a bad file.
Email to quote
Forward an RFQ email and a draft quote is created for you to review.
Discounts and coupons
Offers for new customers, repeat buyers or large orders.
And more: order tracking, analytics, custom emails and online payments.
Not sure it fits your shop?Book a discovery call. We look at your process, your pricing and your website together.
Comparison
Manual follow-up vs SeekMake
| Comparison | Manual follow-up | SeekMake |
|---|---|---|
| Quotes followed up | Some | All |
| Timing | When someone has time | Your schedule |
| Know if the quote was opened | No | Yes |
| Effort per quote | Minutes each | None |
| Reporting | None | Quote-to-order rate |
Time saved
What instant quoting saves your shop
Hours saved per month
16 h
Cost saved per month
€650
Assumes about 1 minute to review each automatic quote and 4.33 weeks per month. Change the sliders to match your shop.
Back office
Everything after the order, in the same place
Orders and customer chat
Each order carries its files, price breakdown, delivery date and a thread with the customer.
Production board
Jobs move from quote to production to shipping, grouped by status and machine.
Work orders
Printable instructions with part, material, quantity and inspection fields.
Reports
Revenue, orders, quote-to-order rate and visitors in one view.
CustomersDiscounts and couponsShipping rulesMachinesMaterialsCustom emailsJob queuePayments: card, PayPal, bank transfer
Integrations
Works with the tools you already use
FAQ
Questions shops ask before switching
Can I choose when follow-ups are sent?
Yes. You set the schedule and the wording of the follow-up emails.
How do I know a customer viewed a quote?
SeekMake shows when a quote is opened, so you can follow up at the right moment.
Can customers order from the follow-up email?
Yes. The email links back to the quote, where they can order and pay.
Should I follow up on small print quotes too?
It is up to you. Follow-ups run automatically on the schedule you choose, so even small quotes can get a reminder without taking your time.
Can the follow-up email bring the customer back to the same quote?
Follow-ups relate to the quote the customer received, and saved quotes stay available in the customer portal on your domain, so the customer can pick up where they left off.
Which files can customers upload?
STL, OBJ and 3MF files. The print is checked and measured automatically when it is uploaded.
How much does SeekMake cost?
There is a free plan to start. Paid plans add more features, lower fees on online orders and priority support.
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